Refund policy

Return & Refund Policy

At Sale On PK, we want every customer to have a smooth shopping experience. If you receive a damaged, defective, broken, or incorrect product, we will help you with the return process.

7-Day Return Policy

You can request a return within 7 days of receiving your order, provided the product meets our return conditions.

If the Product Is Broken, Damaged, Defective, or Incorrect

If your product arrives broken, damaged, defective, or you receive the wrong item:

  • Contact us within 7 days of delivery.

  • Send us clear photos or a short video showing the issue.

  • After verification, we will guide you through the return process.

  • Sale On PK will cover the return shipping cost in these cases.

  • Depending on the situation, we may offer a replacement or refund.

If You Don't Like the Product / Change of Mind

If you simply don't like the product, change your mind, or no longer want it:

  • You may request a return within 7 days.

  • The product must be unused and in its original condition with its packaging and accessories.

  • The customer will be responsible for the return shipping cost.

  • A refund will be processed after the returned product is received and inspected.

Return Conditions

To be eligible for a return:

  • The product must be returned within 7 days of delivery.

  • The product should be unused and in its original condition.

  • Original packaging and accessories should be included where applicable.

  • Products damaged due to misuse, improper handling, or modification by the customer may not be eligible for return.

How to Request a Return

If you want to return your order, please contact Sale On PK on WhatsApp at 0314-8232026 within 7 days of receiving your order.

For broken, damaged, defective, or incorrect products, please send clear photos or a short video showing the issue.

Once the returned product is received and inspected, we will process the appropriate refund or replacement according to this policy.

Sale On PK reserves the right to inspect returned products before approving a refund or replacement.